Recent Research Rings True to Callers! August 10, 2009
Many companies use on-hold time to solidify their branding strategies. Everything about these well constructed messages is said with a particular purpose, and to gain a specific response from callers. Sometimes, the information can be so entertaining; the customer is disappointed when the call is finally answered....
Read moreOnLine In Store talks to the ‘In Crowd’. June 11, 2009
McDonalds is a leader in up selling. The “would you like fries with that” close sold more potato product than any other 6 words in history! I can only dream of the additional profits generated though McDonalds store by every crew member repeating those simple words. Did everyone take up the offer? No, but millions did and still do. Do your sales staff always upsell? Having your own In-Store radio playing songs and promotions, informing of new products and upselling - costs a lot less than the equivalent hourly wag...
Read moreOnLine On Hold breakthrough! ‘Good news fresh daily’ for VoIP
and Call Centre systems! May 4, 2009
The rapid rise in the use of VoIP telephony and Call Centre systems over recent years has created problems in that many of those systems are unable to play dynamic or streaming audio to the On Hold folders. OnLine On Hold has developed new technology that makes it the ONLY system in the world that allows dynamic On Hold messages for these systems. Many businesses that have Call Centres have been stuck with having to manually load new updated audio files to the servers – a very expensive and time consuming solution. Now, clients can ...
Read moreRefer a friend and be rewarded! April 8, 2009
Here at OnLine On Hold we understand that the best advertising is word of mouth – you can never get enough! That is why this month we would like to offer YOU something special…. For every friend, family member, client, ANYONE whom you think could benefit from OnLine On Hold that you can refer to us and it turns into a sale we will give you this fantastic bottle of Cape Naturaliste - Semillon Sauvignon Blanc to share with someone special. Pictured below is our Assistant Marketing Manager Claire Seeber enjoying a drop with one of ou...
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